## A. GENERAL

All our offers and agreements are subject to the following terms and conditions. The Terms and Conditions of our clients shall not apply here, except where we expressly accept this in writing.

## B. QUOTATIONS

All our offers are without obligation on our part. Our agents are not authorised to bind our company; offers they issue must be confirmed by us and we reserve the right to reject any order where no such confirmation has been given.

The refusal of involvement by a leasing company or other finance agency shall not be a valid reason for the invalidation of an order, except where this condition is expressly stated on the order form itself.

## C. DELIVERY PERIOD

1. Except in the case where we have accepted contrary conditions, the delivery period notified in our offers shall apply exclusively.

2. The delivery period will be suspended where any condition of force majeure applies. Force majeure includes, among others, accidents, strikes, lock-outs, epidemics, fire, flood, shortage of labour, fuel, raw materials, and any event which might hinder the normal activities of the factory or its dispatch procedures.

## D. RECEIPT OF GOODS

1. In the absence of an express agreement, the goods shall be deemed to have been received and approved upon dispatch from our stores.

2. The goods are sold and are available in our stores, either to the purchaser or to the carrier appointed by the purchaser or selected by ourselves.

3. Where we take responsibility for dispatch, we shall act solely as the client’s authorised representative.

## E. CARRIAGE

1. Except in the event of special instructions from the purchaser, the method of carriage shall be determined by ourselves.

2. The goods shall at all times be carried at the responsibility of the client.

3. Any disputes must be notified to us within three days of receipt of the goods.

## F. PAYMENTS

1. Prices apply to goods received and payment must be made to our company.

2. All invoicing, legal, consular, certificate of origin, transport and related costs shall be borne by the client.

3. Each invoice is payable within 30 days. For a first order from a new client or foreign customer, payment in cash may be required.

Failure to pay by the due date:

* Allows us to terminate any current purchase agreement.
* Makes all outstanding invoices immediately payable.
* Results in interest of 12% per year.
* Results in additional compensation of 20% of the invoice amount, with a minimum of €49.58.

4. Cancellation of an order must be accepted in advance by us and may result in compensation for damages of at least 30% of the order value.

## G. GUARANTEE

* Warranty period: 1 year from delivery against manufacturing defects.
* Warranty is limited to replacement of defective components/materials.
* Removal, return and reinstallation costs are borne by the client.
* If investigation shows the defect was caused by improper use, all costs will be invoiced.
* Late payment results in loss of warranty rights.

## H. COMPETENT JURISDICTION

In the event of any dispute, the competent courts shall be:

* Justice of the Peace of Sint-Genesius-Rode
* Courts of Brussels

These courts remain competent regardless of multiple defendants, intervention claims, substitution of payment methods or carriage-paid deliveries.

DIRAC Industries
JB Bosmansstraat 2
B-1600 Sint-Pieters-Leeuw
Belgium